Delivery Information

All orders received before 2pm Monday - Friday will be dispatched on the same working day, all orders received after 2pm Monday to Friday will be dispatched the next working day (except bank holidays and stated holidays)

England and Wales  delivery options  - excludes all offshore islands, see below for delivery charges to these areas. 

  • 2 working days - £7.99  (from dispatch) This price is for unlimited amounts and includes VAT - we cannot guarantee next day delivery.
  • Your order will not be processed if you choose the incorrect postal option for your delivery address or clearly stated collection only items.
  • Small thin light items  2 working days- If you would like a small single light weight item we maybe able to offer a lower postal cost of £4.99  i.e 200 c7 envelopes or 10m cellophane or 50 plastic balloon weights.

Scotland Zone 1  delivery option for all postcodes NOT listed in our Highlands & Islands section below.

  • 3 working days - £7.99 (From dispatch) 
  • Your order will not be processed if you choose the incorrect postal option for your delivery address or clearly stated large collection only items.
  • Small thin light items 2-3 working days - If you would like a small thin light item we maybe able to offer a lower postal cost of £4.99  i.e 200 c7 envelopes or 10m cellophane or 50 plastic balloon weights.

Scottish Highlands & Islands Scotland Zone 2  delivery option  for the following postcodes: - These are DPD Defined Delivery Postcode Areas 

Highlands  AB36-AB38,  AB55- AB56,  FK17- FK21,  IV(ALL)   KW1 - KW14,  PA21 - PA40,  PH19 - PH26,   PH30 - PH41,  PH49- PH50.

Islands    HS1-9,  IV(ALL) , KA27 - KA28,  KW15 - KW17,  PA20,  PA41-49,  PA60-78,  PH42-44,  ZE1-3.

  • 3-5 working days - £19.99 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you. If you would like an order upto 2kg please call our customer service team on

    01538 751678  for more information on a much lower delivery cost - this could be as little as £4.99 for Small thin light items

Northern Ireland, Isle of Man and Isles of Scilly delivery option.

  • 3 working days - £19.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you. If you would like an order upto 2kg please call our customer service team on

    01538 751678 for more information on a much lower delivery cost  - this could be as little as £4.99  for Small thin light items

Isle of Wight delivery option.

  • 3 working days  - £14.99 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you. If you would like an order under 2kg please call our customer service team on

    01538 751678 for more information on a much lower delivery cost - this could be as little as £4.99  for Small thin light items 

 Channel Islands, Guernsey and Jersey delivery option.

  • 3 working days - £19.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you. If you would like an order upto 2kg please call our customer service team on 01538 751678 for more information on a much lower delivery cost  - this could be as little as £4.99  for Small thin light items 

European countries: upto 10kg only

Republic of Ireland,  Netherlands, Germany, Denmark, France, Belgium, Austria, and Luxembourg  - All taking 4-5 working days and costing £16.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you.

Italy and Spain  - Both taking 4-5 working days and costing £20.99 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you.

Finland, Sweden and Portugal - All taking 5-7 working days and costing £32.50 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you.- If you would like a small order under 2kg please call our customer service team on 00441538 751678 for more information on a lower delivery cost.

If you would like to collect your order we offer a store collection service at the checkout.  Unit 8 New Haden Works, Draycott Cross Road, Cheadle, Stoke -on Trent, ST10 2NP.  You can collect your order between Monday - Friday 6.30am - 4.30pm and Saturdays 7am - 11am.  

We deliver to the whole of the UK and many European countries. All postage and packaging costs and timescales are above and at the checkout. Please choose the correct area / country for your postcode. Your order will not be processed if you choose the incorrect postal option for your delivery address or clearly stated large collection only items. If your order is over 10kg (except mainland England, Wales and Scotland zone one, we will contact you on the extra delivery cost ) 

All deliveries will require a signature, please check that you have received the correct amount of parcels before signing for the order. If you are missing parcels only sign for the ones that you have received, If the boxes appear damaged in anyway you should sign for them as damaged or refuse to accept them.

Our aim is to deliver all orders within the above " DPD Or Royal Mail " timeframes. Usually you will receive your order within 2-3 working days of ordering with the  England, Wales, Scottish Lowlands option, however we ask that you allow 3 working days before contacting us regarding delivery if the 3 day option is chosen, and 2 days if the 2 day option is chosen.

Working days are classed as Monday to Friday - not Saturdays / Sundays  or bank holidays.

 All delivery and product prices include VAT, the price you see is the price you pay - no hidden charges.