Delivery Information

England and Wales  delivery options  - excludes all offshore islands, see below for delivery charges to these areas. 

  • 2 working days from dispatch - £7.99  - we cannot guarantee next day delivery.
  • Your order will not be processed if you choose the incorrect postal option for your delivery address or clearly stated collection only items.

Scotland Zone 1  delivery option for all postcodes NOT listed in our Scottish Highlands & Islands section below.

  • 3 working days from dispatch - £7.99  
  • Your order will not be processed if you choose the incorrect postal option for your delivery address or clearly stated large collection only items.

Scottish Highlands & Islands Scotland Zone 2  delivery option  for the following postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE.

  • 3 working days - £20.99 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you. If you would like a small item upto 2kg please call our customer service team on 01538 751678 for more information.

Northern Ireland, Isle of Man and Isles of Scilly delivery option.

  • 3 working days - £24.99 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you. If you would like a small item upto 2kg please call our customer service team on 01538 751678 for more information.

Isle of Wight delivery option.

  • 3 working days  - £14.99 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you. If you would like a small item upto 2kg please call our customer service team on 01538 751678 for more information.

 Channel Islands, Guernsey and Jersey delivery option.

  • 3 working days - £12.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you. If you would like a small item upto 2kg please call our customer service team on 01538 751678 for more information.

European countries: upto 10kg only

Netherlands, Germany, Belgium and Luxembourg  - All taking 4-5 working days and costing £12.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will contact you.

Republic of Ireland - Taking 4-5 working days and costing £17.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will contact you.

France - Taking 4-5 working days and costing £19.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will contact you.

Denmark and Italy - Taking 4-5 working days and costing £22.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will contact you.

Austria and Finland - Taking 4-5 working days and costing £26.99  1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will contact you.

Spain  - Both taking 4-5 working days and costing £28.99 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will contact you.

Sweden and Portugal - All taking 5-7 working days and costing £33.50 - 1 parcel upto 10kg and 1m in length - if your parcel is above these dimensions the delivery will cost more, our customer services will call you.

If you would like to collect your order we offer a store collection service at the checkout.  Unit 8 New Haden Works, Draycott Cross Road, Cheadle, Stoke -on Trent, ST10 2NP.  You can collect your order between Monday - Friday 6.30am - 4.30pm and Saturdays 7am - 11am.  

We deliver to the whole of the UK and many European countries. All postage and packaging costs and timescales are above and at the checkout. Please choose the correct area / country for your postcode. Your order will not be processed if you choose the incorrect postal option for your delivery address or clearly stated large collection only items. If your order is over 10kg (except mainland England, Wales and Scotland zone one, we will contact you on the extra delivery cost ) 

All deliveries will require a signature, please check that you have received the correct amount of parcels before signing for the order. If you are missing parcels only sign for the ones that you have received, If the boxes appear damaged in anyway you should sign for them as damaged or refuse to accept them.

Our aim is to deliver all orders within the above " Parcel Force Or Royal Mail " timeframes. Usually you will receive your order within 2-3 working days of ordering with the  England, Wales, Scottish Lowlands option, however we ask that you allow 3 working days before contacting us regarding delivery if the 3 day option is chosen, and 2 days if the 2 day option is chosen.

Working days are classed as Monday to Friday - not Saturdays / Sundays  or bank holidays.

 All delivery and product prices include VAT, the price you see is the price you pay - no hidden charges.